Refund & Cancellation Policy
Recorded guided meditations
All sales of digital products downloadable upon confirmation of purchase are final.
Your purchase of coaching packages or sessions indicates your commitment to participate in the process and follow through to its conclusion. However, I also understand that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis, at the discretion of Mindy Ling Coaching. I ask the Client to be committed and faithful, and I commit to offering grace when needed.
In general, these guidelines apply for coaching refunds and cancellations:
The Client may cancel an order within 14 days of purchasing and request a refund. The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request to [email protected]
Once Mindy Ling Coaching has scheduled sessions with the Client, they are considered set appointments. However, if necessary, the Client may request to reschedule a session, if they give at least 24 hours advance notice.
Any missed sessions or canceled sessions with less than 24 hours advance notice will be forfeited.
If unexpected circumstances prevent the Client from completing all of their scheduled sessions, then the Client may request a refund for the amount pertaining to the remaining sessions. If approved, the refund will be issued, minus a 5% transaction fee.